Hi77 Casino's Terms & Conditions — Applicable to all users

👤 1. Eligibility & Age Requirements

Opening an account and playing at Hi77 Casino requires meeting a few basic conditions — conditions that are also in place to protect you.

• You must be Minimum Age 18 is required.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.
• The identity document you register with must be your own and contain accurate information.
• You are using Hi77 Casino of your own free will and with full awareness.

🔐 2. Account Rules

It is your responsibility to maintain an active and honest account at Hi77 Casino. Please keep the following in mind:

• One person One Account Only you may hold. Multiple accounts under the same name, on the same device, or from the same network are strictly prohibited.
• Keep your account password strictly confidential. Do not allow anyone else to access your account.
• The information provided at registration — name, address, and phone number — must be accurate and truthful.
• If an account is registered using false information, Hi77 Casino reserves the right to close that account and forfeit its balance at any time.
• If your contact information changes, please notify support immediately.

💳 3. Deposits & Withdrawals

Transactions at Hi77 Casino are straightforward and transparent. Please familiarise yourself with the following payment-related rules:

KYC (identity verification) must be completed before submitting a withdrawal request. Bonus funds may only be withdrawn after meeting the applicable wagering requirements — however, your own deposited funds carry no such restrictions.

🎁 4. Bonus & Promotion Terms

Hi77 Casino regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the promotions page. General bonus policies include:

• Welcome Bonus: A 100% bonus is available on your first deposit. This offer is for new members only and applies once.
• Wagering Requirement: Bonus amounts are generally subject to a 30–50x wagering requirement. The exact figure is specified individually for each offer.
• Validity: Most bonuses expire if not used within 30 days of being issued.
• Game Restrictions: Some bonuses are only valid for use on specific games. This is clearly stated in each offer.
• If bonus abuse is detected from the same IP address or device, the bonus and any associated winnings will be forfeited.

🎮 5. Gameplay Rules & Fairness

All games at Hi77 Casino are conducted fairly. Here's what we do to ensure game integrity:

• RNG (Random Number Generator): All game outcomes are determined by independent RNG technology. No results are predetermined.
• Third-Party Audits: Hi77 Casino is audited at regular intervals and RTP (Return to Player) data is kept accurate and up to date.
• If a player obtains abnormal winnings by exploiting any technical error or software bug, Hi77 Casino reserves the right to void those winnings.
• If your internet disconnects during a game, your game state is saved on the server.

If you encounter any issue during gameplay, contact us immediately via live chat. Hi77 Casino will investigate the matter and take appropriate action.

🛡️ 6. Responsible Gaming Policy

Hi77 Casino is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction.

• Self-Exclusion: You have the option to take a temporary or permanent break from your account.
• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Reality Check: Periodic summaries are shown at set intervals, displaying how much time and money you have spent.
• If any player is experiencing difficulties, Hi77 Casino's support team provides free assistance and resources.

🔏 7. Privacy & Data Protection

Your personal information is completely secure at Hi77 Casino. Here are the key principles behind how we handle your data:

• All personal information AES-256 SSL encryption All rights reserved.
• Your information is never sold or shared with any third party.
• Your information is used solely to meet legal obligations or for security verification purposes.
• You may request to view, correct, or delete your personal data at any time.

For more details, please refer to our Privacy Policy View page.

🚫 8. Account Closure & Suspension

Hi77 Casino may suspend or permanently close an account under certain circumstances:

• Violation of the Terms & Conditions.
• Any attempt at fraud or deception.
• Operating multiple accounts.
• Misuse of bonuses.
• Registration using false identity information.

You can close your account at any time by contacting support. Please withdraw your balance before closing your account.

📝 9. Terms & Conditions Update Policy

Hi77 Casino may update these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• You will be notified via your registered email or SMS of any significant changes.
• Continued use of Hi77 Casino after any changes have been made will be considered acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact the Hi77 Casino support team — all queries will be answered in Bengali.